Emory Healthcare Virtual Desktop (VDT)

Emory Healthcare Virtual Desktop (VDT)

Emory Healthcare Virtual Desktop provides secure access to many of the applications and data available to you on the EMORY HEALTHCARE network via your web browser (e.g., Internet Explorer). Login to VDT using your EMORYHEALTHCARE network ID and password. Contact your Access Coordinator if you have not been given an ID. If you've forgotten either your ID or your password, contact the 8-HELP Call Center.

Go to the Virtual Desktop Login Screen

Using VDT

There are two ways to launch the Emory Healthcare Virtual Desktop (VDT):
1) using the EHC Virtual Desktop icon that has been added to Emory Healthcare managed desktops or
2) by starting Internet Explorer and going to the Virtual Desktop web page - https://mydesktop.emory.org

This is the initial login screen. Any informational or error messages will be displayed in the section of the window labeled Message Center (lower right portion of the window). If you see the symbol in the message area, read the message first before trying to login. To login, enter your Emory Healthcare network login ID in the username field. Type the password for that ID in the password field and then click the Log In button. Note: If you have not been given your network login ID, check with your department's Access Coordinator. If you've forgotten your password: you can run the password reset tool if you are trying to use VDT from a computer on the Emory Healthcare network. There's a link to the password reset tool in the "Application Quick Links" section on the left side of the intranet home page. you must call the 8-HELP Call Center if you are not trying to access VDT from a computer on the Emory Healthcare network. Once your password is reset, you can login to VDT.
Note: the first time you access the virtual desktop from your home computer, you will likely see the symbol in the Message Center. Be sure to read the message any time you see this symbol. This time, the message indicates you do not have the needed "Metaframe Presentation Server Client" installed on your computer. Before you click on the link to install the client, be sure to ensure your system meets the minimum requirements. Detailed installation information...
Once logged in, you will see an icon for each of the applications to which you have been granted access. Application icons are presented in alphabetical order. An example screen is shown here, but your screen will likely be different (have a different set of application icons on it). Click on the application's icon to start that application.
When you click on the icon, you only have to click once. These icons are on a web-based view; they're not Windows desktop icons. When you do click on the application icon, you should notice a "Citrix MetaFrame" window pop up. If the application doesn't start and you didn't see this window, click the application icon again.
You should be aware that there is a timeout limit set for your virtual desktop session. If you are accessing VDT from a computer within the Emory Healthcare network, your session will remain active for two hours. Your VDT session will remain active for twenty minutes if you are accessing it from a computer outside the Emory Healthcare network. This session timeout does not apply to any application you might be running within the VDT. That is, if you are in an application when the VDT session times out, you won't be timed out of that application. Any application timeout that might exist is set within the application.

More information about using specific applications via the Virtual Desktop:

Installing the Metaframe Presentation Server Client Software to Access the Emory Healthcare Virtual Desktop (VDT)

The first time you can access the virtual desktop of the computer in your home, you'll probably see the icon in the message center. Be sure to read the message at any time you see this icon. This time, a message that you do not wish to "View Client Server MetaFrame" installed on your computer.
Before you click on the link to install the client, make sure your system meets the minimum requirements: It must have a connection to the Internet It must have the Internet Explorer (IE) web browser with 128-bit encryption (see note below) Tools > Internet Options > Advanced tab - the setting for "Do not save encrypted pages to disk" must NOT be checked. It must have up-to-date antivirus software running on it It should have an anti-spyware program running on it Note: The Emory Healthcare Virtual Desktop works with Microsoft Internet Explorer (IE), Mozilla, and Firefox browsers. However, Internet Explorer is the only one that the 8-HELP Call Center supports.
Internet Explorer must have 128 bit encryption. All versions of IE released in the last several years have this, but to be sure yours does, open IE, click “Help”, then choose “About Internet Explorer” and see the cipher strength value. If the cipher strength is not 128, you will need to upgrade Internet Explorer– it can be done remotely through Microsoft’s Windows Update site: http://www.windowsupdate.com Note: the upgrade will take many hours if you don’t have DSL or cable modem.
The Citrix Metaframe Presentation Server Setup Close any open programs, click Next
You may or may not see this window - it depends on how your computer is set up. If you do see it, click Run. If you see this window, you'll probably see the next one as well.
Click Run if you see this "publisher could not be verified" warning.
Be sure No is selected on the "Use local name and password" screen, then click Next.
You will see the installation progress bar...the amount of time it takes to install depends on how fast your network connection is.
When installation is finished, you'll see this screen. Click Finish  Close all Internet Explorer Windows, then open a new IE window to go to Emory Healthcare Virtual Desktop

the http://support.emory.org

Using Novell GroupWise on the Emory Virtual Desktop

Instructions on how to use Novell GroupWise Emory virtual desktop.
If you use the Virtual Desktop Emory Novell GroupWise for the first time, there should be one of the following screen:
1: The system will request user name and password. Remember that your network ID is usually your first name and last name, not your user name GroupWise.
Hint: enter the information you previously used to get into GroupWise WebAccess.
Now your information is saved, you will not have to do it again in the future.

2: In case you receive a message is called GWARC01, it says that system access is not available at this time. Please contact the Call Center 8HELP. We can help you move your inventory and then you can access GroupWise through virtual desktop Emory Healthcare.

How to use notice
Function to notify you automatically to a new mail notification, or an appointment that you have set an alarm. To use this function, follow the steps below:
     Go to Menu bar> Tools> Options.
     When you see the window Options, Environment.
     A check box with text will "launch Launch Report", click the check box and click OK and close the window.
Hint: whenever you want to disable notifications, please follow the steps above and uncheck the box.
Save Attachments
To save an attachment while viewing a message, right click and choose "Save as" on the attachment.
By setting the default save location is Emory attachment of your health care "home" directory. You can choose to save the attachment location. To see what positions are available to you, please click on the down arrow in the window to save attachments.Note: Remember that your location is available may vary from the picture below, it depends on your group ID. This image and the guide is only an example.You are using a virtual desktop, so the "Desktop" that you see is not the desktop of your computer. You can not save attachments to your desktop or C: drive.D:, E: and O: drive you see here is that drives the virtual desktop. You can not save your attachment to these drives.There may be some drives that you can see but can not save attachments. The following is a list of places that you can use to save your file attachments:You have been granted access to the directory "home" and "group". These directories are Emore health care shared folder. "Home" is your own private directory, for you. "Group" is a folder that is shared by everyone in your group, everything that is shared by people in your department can be found here. When you save your attachments in one of these folders, you can access it from any computer with Emory Healthcare Virtual Desktop is installed.$ $ C and D drive is the drive to your local computer. In case you do not have D: drive in your computer, you will not see the D drive here. In the desktop environment virtual Emory, C: drive of your local computer is known as the Q: drive.Now select your location and click Save.To be of any help, please call the Call Center 8HELP!

Emory Virtual Desktop for Mac OS X installation instructions

Instructions on how to install the Emory Virtual Desktop on Mac OS X systems.

Mac System Requirements

• Intel-based Mac OS X 10.4 or later, PowerPC-based Mac OS X 10.3 or later
• 12 MB available disk space
• 128 MB memory
• Internet connection

Hint: If you don't know what processor you have in your Mac, follow these steps:

• Go to Apple
• Click on About this Mac
• Look at the line that says Processor

Installation instructions

Emory Virtual Desktop Installation instructions for Mac OS X

Download

Download Emory Virtual Desktop for Mac OS X

Emory Virtual Desktop for Windows installation instructions

Instructions on how to install the Emory Virtual Desktop on Windows systems.

Windows System Requirements

• Windows XP, Windows Vista and Windows 7
• 55 MB available of disk space
• 256 MB memory
• Administrator privileges of the current computer
• No Virtual Desktop Citrix client of any version is installed in the current computer

Installation instructions

Emory Virtual Desktop Installation instructions for Windows

Download

Download Emory Virtual Desktop for Windows

What is Emory Virtual Desktop?

Emory Virtual Desktop provide you with secure access to many of the applications and data on the Emory Health Network.What is Virtual Desktop?

Virtual Desktop is known as a guest operating system that uses virtualization technology and running on the host operating system. Desktop virtualization is being widely used by many IT managers are plenty of reasons:

    To maximize the ability to add a computer
    To use resources more efficiently
    To increase flexibility in the development of techniques on the same device
    To get easier IT management
    To run applications that require different operating systems
    To test the application without securityUsers can access the virtual desktop locally on the same computer or remotely from another computer. Virtual desktop still get done by the issue of the application, operating system, storage, and user settings or install equipment. When running multiple copies of virtual desktops from the same computer, the storage requirements are much higher.

What is Emory Virtual Desktop?

Emory Healthcare Virtual Desktop (VDT) is provided and developed by Citrix and is used by the Emory Health to provide their employees, the system easy to use secure access to applications and data of Emory Health System. Using virtual desktops Emory is very easy, you need a web browser (Internet Explorer, Firefox etc. ..) with a small software (Citrix Presentation Server Client) installed on your computer.To log into the virtual desktop Emory, Emory ID you must use the health care network and your password. If you have not given an ID, please contact the Coordinator for your visitors to get one. In case you have lost or forgotten password or ID or password, please contact the Call Center 8-HELP. Once you're on a virtual desktop, you will see icons for applications and your data.